Narrator of Chatbot

Achievements from artificial intelligence, coupled with the explosion of messaging applications, are driving chatbot development - a software program that uses messaging as an interface to perform a number of tasks, from Schedule meetings, weather forecasts to help users buy a pair of shoes. Seeing this tremendous potential, businesses began to invest heavily in the developing economy, the "bot." While the "bot" revolution is still in its infancy, many believe that 2016 will be the year when these interactive dialogues explode.

In the near future, bots can do everything from distributing media content to offering personalized support services; This new technology can even change the way businesses and consumers interact. Chatbots are welcome as a transformative model on mobile, the future of commerce and a turning point in the customer service industry. Analysts expect chatbots to become a basic way of interacting between businesses and consumers on mobile. Many believe that they will replace the need to use standalone applications.

Bots are generally used in messaging applications and most of their advertising is tied around the most noticeable messaging apps. Top 4 chat applications including: WhatsApp, Messenger, WeChat and Viber have a number of users of about 3 billion globally and increasingly narrow the gap with the four largest social networks. More importantly, users tend to spend more time on mobile applications, turning these applications into an attractive potential channel for brands and businesses that want to reach users. Facebook announced a set of brand-support tools to set up a chatbot on Messenger at the F8 conference in April. With Messenger's massive user base, over 900 million monthly active accounts, there are could open the door to deploy this technology globally.
 
In this report, we examine what is the strategic growth context of "bots" by studying bots? How do companies take advantage of them and where is the biggest impact they can create? We shape the growing bot ecosystem by segmentation, considering companies capable of providing bot technology, distribution channels and a number of important third parties involved in this process. The report also predicts the potential for annual cost savings for businesses if they replace some customer care and sales oversight areas. Lastly, we compare the profitability potential of chatbots on a platform like Facebook Messenger in contrast to the iOS App Store and Google Play store.

Why can not ignore Chatbot?
While bot technology has been around for decades, enhancements in artificial intelligence (AI) - particularly machine learning (automated data analysis) and natural-language processing (NLP - language processing) natural) has made recent versions stronger and more efficient. Developers can now create bots that work automatically like humans and are capable of learning over time. This means that they require not too much information when interacting, making each conversation with a user more streamlined.

When text conversations are the primary means of interacting with bots, as opposed to the traditional "point-and-click" system, chatbots are largely found on platforms where conversation is a key element of communication. user interface. Bots are currently operating through a number of channels, including the web, within apps, messaging platforms and devices. Businesses can integrate chatbots into any messaging platform with the ability to provide access to APIs - a set of routines, protocols, and tools for building software applications. Some prominent chatbots today include Poncho, a daily bot that updates the weather on Messenger, Slack, and through its own app, along with the CNN bot, providing daily content titles on Messenger.

Poncho, Messenger's weather forecast bot provides daily local weather forecasts in a very private way.

Summary:

Chatbots, which use messaging as an interface to perform various tasks for users, are often integrated into messaging applications to take advantage of their broad accessibility and conversational interaction. they promote.
Chatbots are especially suited to mobile phones - perhaps more so than apps. Messaging is the focus of the mobile experience, as evidenced by the explosion of messaging apps.
Seeing the potential from here, businesses are beginning to test this technology: A number of brands and publishers have implemented bots on messaging and link channels, including HP, 1-800-Flowers and CNN
The chatbot ecosystem has grown steadily, surrounding many different third parties such as chat bots, native bots, distribution channels and technology companies.
Chatbots can be lucrative for messaging apps and developers build bots for these platforms, similar to how app stores have evolved into profitable ecosystems.
Barriers to chatbot activity include obstacles to application discovery and usage habits. Consumers may get frustrated if they do not understand how to use the bot and if the text chat interface is not well implemented. As with most new technologies, privacy and security are also important.
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